Using and improving the PHISICC paper-based tools in the health facility laboratories: Examples of Human Centered Design taking systems thinking into practice, in Côte d'Ivoire and Nigeria

Health workers in low- and middle-income countries are increasingly demanded to collect more and more data to report them to higher levels of the health information system (HIS), in detriment of useful data for clinical and public health decision-making, potentially compromising the quality of their health care provison. In order to support health workers' decision-making, we engaged with partners in Côte d'Ivoire, Mozambique and Nigeria in a research project to conceive, design, produce, implement and test paper-based health information tools: the PHISICC tools. Our aim was to understand the use of PHISICC tools by health workers and to improve them based on their feedback.

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Ekpenyong N., K. Heitz Tokpa, O. Nwankwo, D. O'Donnell, D. Rodriguez Franco, S. Berté, S. Amani Kouassi, G. Eteng, V. Undelikwo, C. Auer, G. B. Guessan Bi, A. Oyo-Ita, X. Bosch-Capblanch (2022) Using and improving the PHISICC paper-based tools in the health facility laboratories: Examples of Human Centered Design taking systems thinking into practice, in Côte d'Ivoire and Nigeria. Front. Public Health 10:916397. doi: 10.3389/fpubh.2022.916397