Patient satisfaction with task shifting of antiretroviral services in Ethiopia: implications for universal health coverage

This study aimed to measure patient satisfaction with task shifting of antiretroviral services in hospitals and health centres in four regions of Ethiopia. This study showed high levels of patient satisfaction with task shifting in Ethiopia. The evidence generated by this study complements previous biomedical and health care provider/regulatory acceptability studies to support the inclusion of task shifting as a mechanism for scaling-up health services to achieve universal health coverage, particularly for underserved areas facing severe health worker shortages.

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Asfaw E, Dominis S, Palen J, Wong W, Bekele A, Kebede A et al. Patient satisfaction with task shifting of antiretroviral services in Ethiopia: implications for universal health coverage. Health Policy and Planning. 2014;29(suppl 2):ii50-ii58. doi:10.1093/heapol/czu072