‘Your health our concern, our health whose concern?’: perceptions of injustice in organizational relationships and processes and frontline health worker motivation in Ghana

Taking a perspective of frontline health workers as internal clients within health systems, this study explored how perceived injustice in policy and organizational matters influence frontline health worker motivation and the consequent effect on workers’ attitudes and performance in delivering maternal and neonatal health care in public hospitals. Findings showed that most workers perceived injustice in distributive, procedural and interactional dimensions at various levels in the health system.

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Aberese-Ako M, van Dijk H, Gerrits T, Arhinful D, Agyepong I (2014). Your health our concern, our health whose concern? perceptions of injustice in organizational relationships and processes and frontline health worker motivation in Ghana. Health Policy and Planning. 2014;29(suppl 2):ii15-ii28. doi:10.1093/heapol/czu068